They say they support it, but it's Apple's fault that Charter doesn't come up as one of the available choices in the list of providers when you are trying to set up HBO Go through Apple TV. I tried to explain what's going on with this problem and explained that no other cable company in the country other than Charter seems to have this problem

Troubleshoot HBO GO on Apple TV; Which Apple TV devices support HBO GO? Can't sign in on Apple TV (4th gen or later, tvOS) How do I get HBO GO on my Apple TV? Can't sign in to HBO GO on Apple TV (2nd or 3rd gen) How to use AirPlay to watch HBO GO on your Apple TV; Fix Dolby audio issues with HBO GO on Apple TV To sign in to HBO GO, enter the code from your TV on this page. If Charter is planning to allow access, the move would be an abrupt about face for a company that blocked its customers from activating the HBO GO Apple TV channel when it launched in 2013.Charter With HBO GO®, enjoy instant and unlimited access to every episode of every season of the best HBO shows, movies, comedy, sports, and documentaries. HBO GO is free with your subscription through participating TV providers. If you get HBO through your college or university, you can stream HBO using HBO GO (instead of HBO NOW). To learn more, go to Sign in to HBO GO through a college. Other provider. If you get HBO with your cable or satellite TV package, you might be able to stream HBO using HBO GO or HBO Max (instead of HBO NOW). For a list of HBO GO TV providers

At this point, you might think they would have just changed the name of the HBO Go app to simply "HBO" and allowed all customers to log into it regardless of whether they subscribed and got billed via a traditional cable TV provider or via a digital/app store distributor (e.g. Apple, Google, Amazon, Roku, etc.).

Jun 10, 2015 · On your Apple TV, launch HBO GO.; Go to the “Settings” tab.; Press the “Activate Your Device” option. Next screen show your Activation code. Please stay on the screen until you entered the code on computer. Mar 29, 2018 · As of mid-day Thursday, Charter Communications remained the only current HBO pay TV affiliate with TV Everywhere rights that had yet to support authentication of the HBO GO app on the Apple TV box.

HBO GO is included with your HBO subscription through a participating TV provider. In addition to getting new movies every week, you also get news, comedy specials, smart talk shows, thought-provoking documentaries, and the special events everyone’s talking about.

Jun 19, 2013 · Lying on the phone to paying customers by saying "Apple is blocking progress towards HBO Go authentication via Charter" makes you look like crooks, and ineffective ones at that. These people clearly already pay you for HBO, cable, and internet, so taking it away on what might be their only device is a little perplexing. Jun 12, 2020 · HBO Launched in 2010, HBO Go is a separate free app that's designed for cable, satellite and live TV streaming service subscribers who already get HBO's channel(s) as part of a TV subscription. Apple TV (4th gen and later, tvOS) Open the App store, then go to Purchased Apps > HBO GO (an icon will appear if there's an update available). iOS. Open the App Store, then tap Updates > HBO GO (if available). PlayStation 4. On your PlayStation 4, go to TV & Video > HBO GO, then choose Options on your controller and then Check for Update. Roku Feb 09, 2016 · I just received my new Apple TV (after using the older version for years). Disappointed that many of the apps - HBO Go, Showtime, History, and others cannot be activated with Charter-Spectrum. Charter says they do not have an agreement with Apple for Apple TV - but they do have an agreement with Apple for these channels on my iPad apps.